There are very few late night/early morning options in Oak Park. There's Dunkin Donuts, Denny's and Wendy's. Wendy's offers breakfast (which was news to me) and the full menu. The drive through line is usually a few cars plus but the drive though service was quick and perfect for a twenty minute drive home. When I was hungry, Wendy's was a viable and convenient option. And for that, I am most appreciative.
(3)
Laura M.
Flies buzzing around and terrible service. Not sure what's up here but stay away. Overflowing trash and it took a half hour to get order!!! And after all that the burgers were undercooked and the iced tea was warm.
(1)
Sara D.
Let me start by saying I have food allergies. Went through the drive through about a week ago and my boyfriend specifically asked for NON spicy nuggets and said it was because a food allergy. Surprise surprise he got half spicy half normal nuggets. I don't normally take my chances with fast food but all I wanted was a little bite. He almost had to take me to the ER because my throat swelled up and I couldn't breath. When he called them they responded by saying that when they run out they just mix them because they don't want to make more. Better hope I don't file a lawsuit... It's really a shame that yelp makes you give at least one star because you guys don't deserve it.
(1)
Cindy R.
This Wendy's gets kudos for being extremely organized at lunch - they get a BIG crowd - but they are ready for it and run like a well-oiled machine. Since we all know we have time limits for weekday lunch, that means a lot.
(4)
c d.
This Wendy's has the friendliest service of any of the fast food restaurants in the area. They also quick and accurate!
(4)
Chloe P.
The renovations to this Wendy's have done wonders. The staff was really great. I would like to especially thank the dining area attending. We unfortunately did not get her name, but she was a senior with long white hair. She was extremely friendly and really took pride in doing a great job. She was very attentive, asked if our order was correct, followed up to make sure we were enjoying our meal, and even offered to clear our table. We tried to tip, but she would not accept. This just goes to show you how great she is. Thank you to her and to Wendy's for employing people who may be past their prime, but are still able to contribute to society. Wonderful Job!!!
(4)
Joni R.
It was better than I expected. I tried the breakfast combo: egg, tomato, cheddar and bacon panini, green tea and oatmeal bar. She gave me the home fries anyway. The potatoes were seasoned sliced fries but they are deep fried like fries. I didn't eat those but everything else was cool. The panini had a fried egg, crisp bacon, cheese and tomato grilled on Italian bread. Tip: Have them make the sandwich fresh. If you want something different than EggMcMuffins and donuts/bagels in the morning give Wendys a try.
(4)
Deena H.
They Usually mess up our order. They usually forget items. They usually don't care about the above. The sandwiches usually taste decent especially the spicy chicken sandwich. This location is on a busy intersection of Madison and Harlem in forest park/oak park. There is plenty of parking. I have never gone inside so I can't comment on cleanliness. Otherwise a below average location.
(2)
Henan L.
Used the drive-thru. The intercom was bad, the employee was rude, and my order came out wrong. 0/0 would not recommend.
(1)
S. G.
Extremely rude and unprofessional at the drive through. When we were ordering, she kept running right over us. This resulted in her missing part of our order. So we came back around through the drive through again and were told "I didn't here it." As we came around, she was swearing while talking to another car, complaining about customers (quite possibly us from the description of the order). When we came up to the window, she said "Oh you. You didn't order a salad." no apology, just more rudeness. We did get the salad that I clearly had heard the driver ask for, but the entire experience was terrible!
(1)
Martin P.
Still trying to get a resolution to my complaint I did get an initial response two business days later. I have talked to a Kermit Craig (district manager) at Wendy's corporate earlier in the week apologizing about the incident and sent him a response, saying that to get things "right" as he stated would take more than a $5 gift card because the next Wendy's is like two miles (in a heavily traffic area) and it will probably cost me that in gas. But now I think I scared him and I am have not received a response since. Great customer service. No one I know goes to this Wendy's because of it. here is my email response: Good morning Mr. Craig, Thank you for your response, unfortunately it took an entire month to get to this stage. As I called in posted on Yelp!, the Wendy's facebook page, my personal facebook accounts, tumblr and web pages regarding this experience because of your manager Bob's outrageous and simply embarrassing behavior. I am sincerely happy you answered. Concerning the matter regarding your manager "Bob" he should be glad I did not file charges against him for his aggressive behavior and I hope your "talk" with him had this in mind plus included a review of the drive-thru video of that experience to be included in his coaching. Considering the next Wendy's is actual 2.5 miles away in the opposite direction in a high traffic area, adding 15 minutes upon my driving time to the next location; that is now my only choice to use the $5 gift card offered. Thanks I just want you to know I was in the car with my wife at the time with my altercation with Bob and we have not gone to Wendy's since. And it is only 1.4 miles 4 minutes away! We did mention this experience to family members who live in the area, and co-workers as well, so no one we know will suffer the public embarrassing that we received. I really feel bad that you have to apologize for this manager's actions because if he did this to me, he will definitely have a re occurrence of this behavior if not with another customer but with one of the other employees there. Therefore, you will probably will be apologizing a lot for this individual. Is the gift card at least gas money spent? I know that sounds sarcastic but your manager was went above and beyond being a jerk, again please look at the video of the drive thru that night to see my point I now have to physically be inconvenienced because of him I just want to know if its worth it or I have more web pages to create and update. Again, Thank you for responding. Martin Prosser
(1)
James P.
I've never had a great experience at this Wendy's. Poor service, kind of slow, and the place feels greasy. I love other Wendy's so I think this location is an anomaly.
(1)
Grace N.
I love Wendy's but this location makes a point of messing up my order EVERY single time. I'm not exaggerating. I love their caesar side salads and have tried ordering them in different ways ("caesar side salad," "side salad with CAESAR dressing") and they always give me ranch, and sometimes the wrong type of salad. I don't think that the staff know what a caesar salad is. Or they just don't care. Either way, it's really irritating. Make sure to check your order before you leave.
(2)
Melissa T.
Friendly service? Wha wha whaaaaa? Clearly the service on Wednesday nights is not the same that these fine yelpers have experienced during the day. Went to this Wendy's on three different Wednesday nights (hey, what can I say - I get home late on Wednesdays and just wanted a damned burger), and every single time we ordered two double cheeseburgers--I do believe that would have been 2/3 times--we received 1 double cheeseburger and 1 single. We called about it, and they told us that we only ordered a single. Yeah, that's why they charged us for a double. The staff is unfriendly and beyond a mere apathetic; they really seem to dislike their jobs. That being said, maybe the staff during other times is much nicer than what I've experienced, but I'd rather not go back and waste my money yet again to find out.
(1)
April A.
Great wendy's location. Fast, friendly, and delicious. Best wendy's I've been to. Fantastic service and fresh food :)
(5)
Jerome H.
Whoa, the positive reviews all happen to mention the excellent staff and service? For a fast food place? And the 3-4 times I've been here, the staff has been apathetic and dismissive of life at best? Surely a coincidence, Watson! Food is mediocre, service is more likely to have an eye roll than a smile, but the location is good and its the only way to get Wendy's in these parts.
(2)
Nico s.
Honestly This place should be torn down, I visited this establishment late night and evening and always bad customer service, and the bathrooms are always in poor condition with the staff looking disheveled almost always. They will almost always forget something how do you forget chili on chili fries and charge the customer? I like wendy's just think this one needs new leadership. I witnessed the manager just yesterday in a political argument with two patrons, not so good.
(1)
Susannah Y.
The natural cut fries with sea salt is taste bud nirvana! They taste even better than the old Wendy's fries. There was a big debate with some co-workers about these fries and they do not like them and think McDonalds beat them - no way pal! Way to go Wendy in stepping up your game with the fries!
(4)
Arlene G.
This Wendy's location had some really nice staff. They were quick with taking our order and getting our food nice and hot.
(4)
Jerry W.
Horrible food. Literally was ice cold. This had to be the worst food I've had in my life. And the workers? Extremely rude. Lady hands me my food and closes door. No other words. Great service
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Specialities
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Lunch Parking : Private Lot Wheelchair Accessible : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Noise Level : Very Loud Alcohol : No Outdoor Seating : No Wi-Fi : No Has TV : No Waiter Service : No Drive-Thru : Yes
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Trina J.
There are very few late night/early morning options in Oak Park. There's Dunkin Donuts, Denny's and Wendy's. Wendy's offers breakfast (which was news to me) and the full menu. The drive through line is usually a few cars plus but the drive though service was quick and perfect for a twenty minute drive home. When I was hungry, Wendy's was a viable and convenient option. And for that, I am most appreciative.
(3)Laura M.
Flies buzzing around and terrible service. Not sure what's up here but stay away. Overflowing trash and it took a half hour to get order!!! And after all that the burgers were undercooked and the iced tea was warm.
(1)Sara D.
Let me start by saying I have food allergies. Went through the drive through about a week ago and my boyfriend specifically asked for NON spicy nuggets and said it was because a food allergy. Surprise surprise he got half spicy half normal nuggets. I don't normally take my chances with fast food but all I wanted was a little bite. He almost had to take me to the ER because my throat swelled up and I couldn't breath. When he called them they responded by saying that when they run out they just mix them because they don't want to make more. Better hope I don't file a lawsuit... It's really a shame that yelp makes you give at least one star because you guys don't deserve it.
(1)Cindy R.
This Wendy's gets kudos for being extremely organized at lunch - they get a BIG crowd - but they are ready for it and run like a well-oiled machine. Since we all know we have time limits for weekday lunch, that means a lot.
(4)c d.
This Wendy's has the friendliest service of any of the fast food restaurants in the area. They also quick and accurate!
(4)Chloe P.
The renovations to this Wendy's have done wonders. The staff was really great. I would like to especially thank the dining area attending. We unfortunately did not get her name, but she was a senior with long white hair. She was extremely friendly and really took pride in doing a great job. She was very attentive, asked if our order was correct, followed up to make sure we were enjoying our meal, and even offered to clear our table. We tried to tip, but she would not accept. This just goes to show you how great she is. Thank you to her and to Wendy's for employing people who may be past their prime, but are still able to contribute to society. Wonderful Job!!!
(4)Joni R.
It was better than I expected. I tried the breakfast combo: egg, tomato, cheddar and bacon panini, green tea and oatmeal bar. She gave me the home fries anyway. The potatoes were seasoned sliced fries but they are deep fried like fries. I didn't eat those but everything else was cool. The panini had a fried egg, crisp bacon, cheese and tomato grilled on Italian bread. Tip: Have them make the sandwich fresh. If you want something different than EggMcMuffins and donuts/bagels in the morning give Wendys a try.
(4)Deena H.
They Usually mess up our order. They usually forget items. They usually don't care about the above. The sandwiches usually taste decent especially the spicy chicken sandwich. This location is on a busy intersection of Madison and Harlem in forest park/oak park. There is plenty of parking. I have never gone inside so I can't comment on cleanliness. Otherwise a below average location.
(2)Henan L.
Used the drive-thru. The intercom was bad, the employee was rude, and my order came out wrong. 0/0 would not recommend.
(1)S. G.
Extremely rude and unprofessional at the drive through. When we were ordering, she kept running right over us. This resulted in her missing part of our order. So we came back around through the drive through again and were told "I didn't here it." As we came around, she was swearing while talking to another car, complaining about customers (quite possibly us from the description of the order). When we came up to the window, she said "Oh you. You didn't order a salad." no apology, just more rudeness. We did get the salad that I clearly had heard the driver ask for, but the entire experience was terrible!
(1)Martin P.
Still trying to get a resolution to my complaint I did get an initial response two business days later. I have talked to a Kermit Craig (district manager) at Wendy's corporate earlier in the week apologizing about the incident and sent him a response, saying that to get things "right" as he stated would take more than a $5 gift card because the next Wendy's is like two miles (in a heavily traffic area) and it will probably cost me that in gas. But now I think I scared him and I am have not received a response since. Great customer service. No one I know goes to this Wendy's because of it. here is my email response: Good morning Mr. Craig, Thank you for your response, unfortunately it took an entire month to get to this stage. As I called in posted on Yelp!, the Wendy's facebook page, my personal facebook accounts, tumblr and web pages regarding this experience because of your manager Bob's outrageous and simply embarrassing behavior. I am sincerely happy you answered. Concerning the matter regarding your manager "Bob" he should be glad I did not file charges against him for his aggressive behavior and I hope your "talk" with him had this in mind plus included a review of the drive-thru video of that experience to be included in his coaching. Considering the next Wendy's is actual 2.5 miles away in the opposite direction in a high traffic area, adding 15 minutes upon my driving time to the next location; that is now my only choice to use the $5 gift card offered. Thanks I just want you to know I was in the car with my wife at the time with my altercation with Bob and we have not gone to Wendy's since. And it is only 1.4 miles 4 minutes away! We did mention this experience to family members who live in the area, and co-workers as well, so no one we know will suffer the public embarrassing that we received. I really feel bad that you have to apologize for this manager's actions because if he did this to me, he will definitely have a re occurrence of this behavior if not with another customer but with one of the other employees there. Therefore, you will probably will be apologizing a lot for this individual. Is the gift card at least gas money spent? I know that sounds sarcastic but your manager was went above and beyond being a jerk, again please look at the video of the drive thru that night to see my point I now have to physically be inconvenienced because of him I just want to know if its worth it or I have more web pages to create and update. Again, Thank you for responding. Martin Prosser
(1)James P.
I've never had a great experience at this Wendy's. Poor service, kind of slow, and the place feels greasy. I love other Wendy's so I think this location is an anomaly.
(1)Grace N.
I love Wendy's but this location makes a point of messing up my order EVERY single time. I'm not exaggerating. I love their caesar side salads and have tried ordering them in different ways ("caesar side salad," "side salad with CAESAR dressing") and they always give me ranch, and sometimes the wrong type of salad. I don't think that the staff know what a caesar salad is. Or they just don't care. Either way, it's really irritating. Make sure to check your order before you leave.
(2)Melissa T.
Friendly service? Wha wha whaaaaa? Clearly the service on Wednesday nights is not the same that these fine yelpers have experienced during the day. Went to this Wendy's on three different Wednesday nights (hey, what can I say - I get home late on Wednesdays and just wanted a damned burger), and every single time we ordered two double cheeseburgers--I do believe that would have been 2/3 times--we received 1 double cheeseburger and 1 single. We called about it, and they told us that we only ordered a single. Yeah, that's why they charged us for a double. The staff is unfriendly and beyond a mere apathetic; they really seem to dislike their jobs. That being said, maybe the staff during other times is much nicer than what I've experienced, but I'd rather not go back and waste my money yet again to find out.
(1)April A.
Great wendy's location. Fast, friendly, and delicious. Best wendy's I've been to. Fantastic service and fresh food :)
(5)Jerome H.
Whoa, the positive reviews all happen to mention the excellent staff and service? For a fast food place? And the 3-4 times I've been here, the staff has been apathetic and dismissive of life at best? Surely a coincidence, Watson! Food is mediocre, service is more likely to have an eye roll than a smile, but the location is good and its the only way to get Wendy's in these parts.
(2)Nico s.
Honestly This place should be torn down, I visited this establishment late night and evening and always bad customer service, and the bathrooms are always in poor condition with the staff looking disheveled almost always. They will almost always forget something how do you forget chili on chili fries and charge the customer? I like wendy's just think this one needs new leadership. I witnessed the manager just yesterday in a political argument with two patrons, not so good.
(1)Susannah Y.
The natural cut fries with sea salt is taste bud nirvana! They taste even better than the old Wendy's fries. There was a big debate with some co-workers about these fries and they do not like them and think McDonalds beat them - no way pal! Way to go Wendy in stepping up your game with the fries!
(4)Arlene G.
This Wendy's location had some really nice staff. They were quick with taking our order and getting our food nice and hot.
(4)Jerry W.
Horrible food. Literally was ice cold. This had to be the worst food I've had in my life. And the workers? Extremely rude. Lady hands me my food and closes door. No other words. Great service
(1)